The Role of Emotional Intelligence in Leadership Development
1. Understanding Emotional Intelligence (EI) Emotional Intelligence, sometimes abbreviated as EI or EQ (Emotional Quotient), is an individual’s ability to recognize, understand, and manage their emotions and those of others effectively. According to Harvard Business Review, EI consists of four key domains: self-awareness, self-management, social awareness, and relationship management. Self-awareness: This involves recognizing one’s emotions