Leadership Skills For Developing Positive Relationships
Maintaining High Standards Of Personal Behaviour
- Aspiring to Be a Role Model: Behaving with integrity and fairness, being ethical and genuine, ensuring honesty and openness even in tough situations.
- Rationale: Leaders must be trusted by colleagues and stakeholders, making actions transparent, honest, open, and empathetic.
Establishing Supportive Communication Systems
- Training and Collaboration: Establishing training programs for communication skills, encouraging collaboration and consultative decision-making.
- Information Management: Implementing systems to ensure timely communication and prevent misinformation.
Promoting Values and Standards
- Consultation and Guidance: Working with specialists to identify and establish values; providing guidance understood at all levels.
- Policies and Procedures: Managing and improving the quality of values and standards and taking action when standards have not been maintained.
Gaining The Trust of Colleagues
- Consultation and Support: Consulting openly with colleagues, keeping them informed, providing support, and honoring commitments.
- Respect and Confidentiality: Treating colleagues with respect and maintaining appropriate confidentiality.
Gaining The Trust Of External Stakeholders
- Understanding and Communication: Striving to understand stakeholders, consulting openly, keeping them informed, and demonstrating commitment.
- Commitments and Respect: Honoring agreements and treating stakeholders with respect and confidentiality.
Evaluate Relationship Performance
- Assessment Criteria and Monitoring: Laying down criteria for relationship assessment, scheduling review points, and insisting on evaluations.
- Corrective Action and Improvement: Taking appropriate actions to address problems and adopting a continuous improvement approach.
- Quality Assurance: Ensuring high-quality relationships and making them a priority in the organization’s agenda.
In Summary
The organization’s leaders must continuously improve the quality of relationships, both internal and external. Achieving operational targets and strategic objectives requires healthy, productive, and continuously improving relationships. The leaders must ensure this through the above strategies, balancing ethical considerations with the practical needs of the organization.
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